PRIVACY POLICY
Last Updated: [Insert Date]
This Privacy Policy explains how TK Maths Tuition (“we”, “us”, or “our”) collects, uses, stores and protects your personal information when you use www.tkmathstuition.co.uk (the “Site”). We are committed to protecting your privacy and complying with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws.
-
INFORMATION WE COLLECT
We may collect and process the following types of information:
Personal Information:
• Name
• Email address
• Phone number
• Address (if provided during booking or enquiry)
• Account login information (if applicable)
• Communications, enquiries, feedback, reviews
Payment Information:
• Payment details required to complete transactions (processed securely by Wix’s payment providers)
Technical & Usage Data:
• IP address
• Browser type, device information, operating system
• Session data (page response times, length of visits, click behaviour, browsing paths)
Automatically Collected Data:
We may use cookies and analytics tools to gather anonymised statistical information to improve Site performance.
-
HOW WE COLLECT INFORMATION
We collect information when you:
• Submit a form
• Book or request tutoring services
• Contact us by email
• Make a payment
• Interact with the Site
• Subscribe to updates or resources
-
HOW WE USE YOUR INFORMATION
We process Personal and Non-personal Information for the following purposes:
• To provide and operate the tutoring services
• To manage bookings, enquiries and customer support
• To contact you with service updates, confirmations or educational resources
• To send occasional promotional or informational messages (only with your consent, where required)
• To analyse usage patterns and improve Site performance
• To comply with legal and regulatory obligations
• To maintain internal records and business administration
-
LEGAL BASIS FOR PROCESSING (UK GDPR)
We rely on one or more of the following lawful bases:
• Consent – You have given clear consent for us to process your information (e.g., when submitting a form).
• Contract – Processing is necessary to provide the services you request.
• Legitimate Interests – To operate and improve our business in ways that do not override your rights.
• Legal Obligation – To meet legal requirements, such as financial record-keeping.
-
DATA STORAGE & SECURITY
Our Site is hosted on the Wix.com platform. Wix stores your data on secure servers protected by firewalls. Any direct payment gateways offered by Wix comply with PCI-DSS standards to ensure secure handling of payment information.
We take reasonable technical and organisational steps to protect your information from unauthorised access, loss or misuse.
-
COOKIES & TRACKING TECHNOLOGIES
The Site uses cookies to:
• Improve functionality and performance
• Analyse site usage
• Personalise user experience
You may control cookie preferences through your browser settings.
-
DATA RETENTION
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy or to comply with legal, tax or accounting obligations.
-
SHARING & DISCLOSURE OF INFORMATION
We do not sell or rent personal information.
We may share data only with:
• Wix and its secure service providers
• Payment processors (for secure transactions)
• Legal authorities if required by law
All third-party processors act in accordance with data protection regulations.
-
COMMUNICATIONS
We may contact you regarding:
• Service updates
• Booking confirmations
• Customer support
• Important notices or policy changes
• Optional promotional or educational materials (only if you consent)
You may withdraw consent at any time.
-
CHILDREN’S PRIVACY
We do not knowingly collect personal information from children under 13 without parental consent. If you believe data has been provided by a child, please contact us so we can delete it.
-
YOUR RIGHTS
Under UK GDPR, you have the right to:
• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability (where applicable)
To exercise any of these rights, contact us at:
tkmathstuitionuk@gmail.com
-
WITHDRAWING CONSENT
If you no longer wish for us to process your information, please email:
tkmathstuitionuk@gmail.com
-
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting on the Site. Please review this page regularly for updates.
-
CONTACT US
If you have any questions regarding this Privacy Policy or the way your data is handled, contact us at:
TK Maths Tuition
Email: tkmathstuitionuk@gmail.com
Website: www.tkmathstuition.co.uk
